Our ultimate goal is to make sure you are a 100% satisfied with your purchase, every time. So if you aren’t happy, we make it easy for you to return our precious beauties for an exchange or refund within 30 days.
To initiate a return, drop us a line on firstname.lastname@example.org or give us a all on +971529289195. And we will take it from there.
Any unused and ‘as received’ items (in their original packaging) are eligible for a return within 30 days from purchase. Simply note whether there is another piece you have in mind or if you would like a refund, and we will do the rest.
While we totally share the need for that one piece you only need for one occasion, we will not be able to accept a return if the item appears to have been worn.
Got a gift you are not so in love with but don’t want to offend your friend, mom, co-worker? Not a problem. Find something else you like better on the site. As long as the date on the packaging is within 30 days, we will process an exchange.
Return shipping within Dubai is free. Shipping outside of Dubai? Shipping costs will be deducted from the refund or exchange amount.